AJAY_RAN_KPI_PERFORMANCE_CV

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  1. Ajay Kumar Mob:+91-9986500598. e-mail: ajay2318@gmail.com SYNOPSIS ã A result oriented professional with 7 plus Years’ experience of Project Management,…
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  • 1. Ajay Kumar Mob:+91-9986500598. e-mail: ajay2318@gmail.com SYNOPSIS • A result oriented professional with 7 plus Years’ experience of Project Management, Service, Support, and Operation & Maintenance in Telecom Industry. • Currently Working with Ericsson Global India Pvt. Ltd: Implementing the monthly Roll-outs as a Performance engineer in multivendor environment (NSN, Huawei, & Samsung) from April 2013 to till date. • Worked with Alcatel-Lucent (Contractual) GNOC-RAN: Implemented the monthly Roll-outs as a Network Analyst-Shift lead from JUNE 2011 to April 2013. • Worked with Ericsson India Pvt. Ltd (Contractual) : Implemented the monthly Roll-outs as an RAN ENGG.-Integration & Commissioning from April 2008 to April 2011. • Worked with Reliance Telecom Ltd (Contractual) : Implemented the monthly Roll-outs as an OMCR-ENGG from Sep 2007 to March 2008. ACADEMIA • E-MBA from KSOUM, Karnataka. • Completed B.Tech in IT from UIIT, Shimla, under H.P.U., in 2007. PR0FESIONAL & TECHINCAL SKILLS • Information and Technology Infrastructure Library –ITIL. • Operating Systems : Windows 98/2000/XP/vista/7/8. • FTP : WSFTP, BPFTP, DOS-FTP. • Communication : Telnet, putty, HyperTerminal. • Professional Tools : Net-Act, M2000, Monolith, BO, Metricell, Blarney, RAN-Overseer, etc… • Packages and Database : MS Office, MS Excel, and etc. • Monitoring tools : Netcool & Wallboard. • Tracking Tool : IPCM, BMC Remedy and ITSM. KEY SKILLS Ericsson-RAN KPI Performance Management Experience: • Troubleshoot the degradation of 3G/4G performance related KPI (RRC/RAB SR, CSTR, HS_Acc, HS_Ret, and DCR), and carried out E2E investigation to fix the issue. • Analyses the TOP Worst Site Performance (CSTR and DCR) report on daily basis and do carry thorough investigation to resolve the issue on priority. • Investigate faults related to performance of 3G/4G n/w based on daily reports. • Monitoring 3G/4G performance related alarms through NETCOOL. • Providing E2E resolution to n/w related customer complaints through service desk. • Target to continuously achieving agreed SLA and n/w availability in green. • Carry out different processes to improve the performance related KPI’s which in turn optimize the n/w efficiency. • INC Ticket Management. Alcatel-Lucent GNOC-RAN Experience: • FM (Fault Management) and PM (Performance Management). • Fetching RAN KPI’s on daily basis from NPO tool and after analyzing if found any degradation in KPI then escalates to concern team for further action. • Monitoring the networks through Citrix server.
  • 2. • Using RAMSES server as back-up for Citrix. • Monitoring the CORE alarms (RNCs, BSCs, 2G/3G sites, Femto cells, Trunk Groups & MGWs, GPRS), IP alarms (Routers, IP-Broad Band), and Transmission alarms (node isolation of MPR/AWY links). • Analyzing the degradation of Radio N/W, and escalate to proper team. • Monitoring VAS alarms & some CORE and IP alarms on NETCOOL. • Analyzing the degradation of KPI’s, and escalate to proper team. • Team continuously achieving 100% of SLA. Ericsson RAN Experience ON WCDMA and Wi-Max: • Planning of new I-WAN links as per customer requirement and to check feasibility of the same. • Ticket Management & Trouble Tickets resolution within SLA as per targets per domain. • Troubleshooting: RICI Converter, Alvarion, Red Win (IDU & ODU) • Providing second line support to the RAN Engineers and also managing the NMS Activities. • Providing Technical support to RAN Engineers to complete the planned activities in field. • Providing support for Software up-gradation at both ends, CPE as well as BTS. • Check installation and Qualities at sites of I-WAN links. • Quality Assurance audits of I-WAN links. • Integration and commission of Node-B. • Integration and commission of a SSA contain HUB, SUB-HUB, and NODE-B. • Defining and routing of E1 from HUB to SUB-HUBs, and SUB-HUB to Node-Bs. • Troubleshoots and Fault Management of HUB, SUB-HUB and Node-B. • Checking of VSWR at NODE-B. • Observing Alarms (internal and external) of an SSA at RNC, and rectify those. • Pre-AT, Acceptance Test (AT) and Handover the new sites to the customer. • Check installation and Qualities at sites. ON GSM: • Integration and commission of RBS 2964, 2954, 2111, 2206 and MICRO BTS. Integrated more than 200 ERICSSON RBS. • Expansion of BTS from 2+2+2 configuration to 4+4+4 , and from 4+4+4 to 6+6+6. • Swapping from MOTOROLA to ERICSSON. • Defining, terminating and checking of External alarms. • Troubleshoot and Fault Management on alarms. • Trace the UP and DOWN sites at BSC and MSC and take necessary steps. • PRE-AT, Acceptance Test (AT) and handover the new sites to the customer. • Check installation and Qualities at sites. RTL NOC-RAN Experience: • Handling alarms at OMC-R. • Addition of Neighbors to sites. • Database creation for various Network entities like BTS. • Integration of new Cell sites & bringing them operational. • Implementation of GSM HALF RATE in HP NETWORK. • Implementation of GPRS in HP NETWORK. • Implementation of SFH in HP NETWORK. • RF & Power Changing of cells as per instruction of RF Planning and Optimization department. PERSONAL DETAILS Father’s Name: Shri Uttam Chand. Date of birth: 15th March 1983.
  • 3. Marital Status: Married. Nationality: Indian. Pass Port No: Available. Languages Known: English, Hindi and Punjabi. Address: #153 Palampur, District Kangra Himachal Pradesh-176061. DATE: PLACE: Bangalore (AJAY KUMAR)
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