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  1. AJAY KUMAR SINGH Contact: +91 9911123515 +917290073548 Email Id: ajaysinghvns123@gmail.com CAREER OVERVIEW I have efficiently handled outbound delivery…
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  • 1. AJAY KUMAR SINGH Contact: +91 9911123515 +917290073548 Email Id: ajaysinghvns123@gmail.com CAREER OVERVIEW I have efficiently handled outbound delivery process in terms of delivery of shipments and reverse pickup. My good interpersonal skills have enabled me to easily co-ordinate with airlines/handling agency for effective disposal of cargos to their destined places. I also served as a stockroom assistant that gives me a complete knowledge of cargo stocking and managing. I am looking for a company where my extensive knowledge and experience can be utilized and improved. KEY STRENGTHS  Ensuring timely delivery of Shipments.  Preparing shipping charges and tariffs bills  Cost-effective negotiating and transporting of goods  Ensuring prompt response to customer complaints  Checking documents and receipts of cargos  Handling flight checks operations and documentation pertaining to airlines WORK EXPERIENCE (The Professional Couriers Pvt Ltd ) July 2016 To Till Date Designation: Business Development & Sales Manager  Engage better relation with consignees, Ensure NDR calling and subsequent system update.  Ensuring an appropriate order flow with the compliance to organizational policies.  Cooperation with the finance department to resolve invoice and pricing issues.  Management of the communication with the sales department and customers.  Monitoring and evaluation of all orders and sales processes as well as preparation of order reports.  Presenting daily sales report to Regional manager.  Searching courier franchisee for business development.  Providing satisfaction to every customer, franchisee and courier business partner of the company.  Arranging meeting with courier needed company.  Marketing and sales promotion of the company.  Maximizing business of the company.  Implement training modules at operating level and Ensuring that all new joiners undergo structured induction training.  Ensure complete lifecycle of shipments picked up is closed within defined timeframe.
  • 2.  Build better relationships with customers, understand requirements for increased offloads and work with ops/management for better alignment.  Focus on implementation and ensure desirability of services.  Timeliness of implementation and traction on value added services: VENDOR PICKUP,RVP,SDD/NDD.  Ensure timely closures and follow-ups, resolution of outstanding issues if any. Instakart Services Pvt. Ltd (Flipkart.com) Feb 2016 To July 2016 Designation: Team Leader-2 (Hub in-charge) Job Responsibilities  Handling over all Hub operations.  Handling kiosk.  Handling Kirana stores .  Van & Biker productivity as per set targets.  Zero operational losses.  Zero asset loss.  Early OFD completion.  Scale up of Instant reverse pick up in Top Hub  Increase customer pickups using all ADM channels from 1.5% to 5%.  Customer engagement for Diwali and Christmas  Customer connect program for each on roll staff.  .Escalation not to exceed 0.03% of volume.  Zero escalations on ZTP.  ADM operationalization success as per plan  Cash Deposit Machines to be operational as per plan  100% POS activation.  100% Smart update.  95% Paperless deliveries & Pickup. WS Retail Services Pvt. Ltd. Designation: Team Leader (Operation) Job Responsibilities
  • 3.  Responsible for managing one of the biggest hub operations in terms of delivery, Van productivity and manpower at PAN India level.  Ensuring compliances and timeliness of all outbound & inbound deliveries.  Route Planning, stock distribution, stock maintenance or proper warehousing of the goods.  Responsible for all cash related transactions.  SOP Adherence.  Implementation of KAIZEN & Lean Management.  100% Adherence to the delivery time line.  Maintaining productivity level for 45 shipments per FE.  Responsible for providing resolutions of customer complaints with TAT.  Responsible for 100% updating of day process in ERP.  Responsible for providing better work environment & keeping attrition rate below. NUVO LOGISTICS INDIA PVT LTD Sept 2013 To Feb 2016 Designation: Assistant Branch Manager  Job Responsibilities: Managing supply chain & logistic activities from very first mile to last mile  Dispatched all shipments.  Coordination between other branches like Delhi as well as Banglore,Pune,Mumbai to receive shipments.  Taking line up/Follow up(Line Haul)  Coordination with clients Snapdeal,Shopclues,Fabfurnish,Homeshop18 and Other E- commerce Companies  Handling all the queries regarding the dispatch of the product  Handling a team of 30 field executive  Responsible for inventory movement & aging report  Logistic supporting to execution and co-ordination with transporter for dispatch and sharing of CSV data for proper and exact delivery to the customer  Dispatch management. Yebhi.com( Bigshoebazaar India Pvt Ltd) Jul- 2011-Aug-2013 Designation: Warehouse Executive Company Overview: Yebhi.com / Bigshoebazaar India Pvt. Ltd. Big shoe bazaar is an India’s largest online retailers the fastest growing company in lifestyle category in India. The firm
  • 4. started operations in mid-2009 and now has more than 150 brands and 25,000 designs of footwear’s and accessories. It powered the sale of multi brand Footwear online through www.bigshoebazaar.com which transformed into www.yebhi.com. Enormous success in footwear category inspired Yebhi to expand in other categories like Apparels, Accessories, Bags, Jewellery and Mobiles and electronics items. Yebhi have multi brand footwear franchise retail stores chain by the name of "Big Shoe Bazaar" and multi brand & multi category lifestyle franchisee stores by the name of "Yebhi Fashion". Yebhi is also handling online wholesale cash and carry portal which is catering to more than 1000 retailers across the country. Job Responsibilities:  Supply chain management & manage warehouse activities from very starting up to delivery.  To ensure the quality of the product and quality checkup for every product.  To handle all the queries regarding the dispatch of the product.  Manage order combining and Packing & Invoicing & ensure maximum efficiency and minimum mistakes there in outbound.  To handle a team of 60 persons including 4 associate and their shift schedule.  Responsible for inventory movement & aging report.  Logistic support to execution and co-ordination with transporter for dispatch and sharing of CSV data for proper and exact delivery to the customer. Dispatch management, handle Q.C problem. STRENTHS  Knowledge of MS office & MIS Reports.  Well knowledge of inventory stock movement.  Thoroughly practices of supply chain activities. EDUCATION  B.B.A. from faculty of management and technology Varanasi in 2011.  12th from U.P. Board in 2008.
  • 5.  10th from U.P. Board in 2006. COMPETENCIES  Highly developed analysis and problem solving skills.  Positive customer facing attitude and good interpersonal skills.  Good understanding of business processes and flows.  Good application and systems understanding.  Ability to work independently and in a team environment.  Flexibility and dedication in acquiring new responsibilities and skills.  Able to bear Responsibility, Leadership Quality.  Highly adaptive to any environment.  Positive Attitude, Smart worker & Quick learner. PERSONAL DETAILS Name :Ajay Kumar Singh Father’s Name : Mahendra Nath Singh DOB :28/03/1991 Permanent Address :Vill- Bagathari Post-Murara (U.P) Present Address : Tannu PG Rajeev Nagar Sect-14 Gurgaon(Haryana) DECLARATION I hereby declare that the information furnished above it true to the best of my knowledge and belief. Date: - Place: AJAY KUMAR SINGH
  • 6.  10th from U.P. Board in 2006. COMPETENCIES  Highly developed analysis and problem solving skills.  Positive customer facing attitude and good interpersonal skills.  Good understanding of business processes and flows.  Good application and systems understanding.  Ability to work independently and in a team environment.  Flexibility and dedication in acquiring new responsibilities and skills.  Able to bear Responsibility, Leadership Quality.  Highly adaptive to any environment.  Positive Attitude, Smart worker & Quick learner. PERSONAL DETAILS Name :Ajay Kumar Singh Father’s Name : Mahendra Nath Singh DOB :28/03/1991 Permanent Address :Vill- Bagathari Post-Murara (U.P) Present Address : Tannu PG Rajeev Nagar Sect-14 Gurgaon(Haryana) DECLARATION I hereby declare that the information furnished above it true to the best of my knowledge and belief. Date: - Place: AJAY KUMAR SINGH
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