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  1. MA.AILENE B. DIESTRO Al Khale Gate phase2 1-4 Dubai, U.A.E. Mobile # +971568219107 Email Address: ma.ailenediestro@yahoo.com Career Objective: competent with…
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  • 1. MA.AILENE B. DIESTRO Al Khale Gate phase2 1-4 Dubai, U.A.E. Mobile # +971568219107 Email Address: ma.ailenediestro@yahoo.com Career Objective: competent with extensive experience and enthusiastic to get the position in an executive ground where I can utilize my professional skills. Summary of Qualifications  Providing a warm welcome for the guests  Highly proficient in MS Word, Excel, Email, PowerPoint  Skilled at learning new concepts quickly while working under pressure  Naturally inclined to provide exceptional customer service  Recognizes for outstanding organizational and management skills with the ability to consistently exceed guest expectation. Working Experience Hostess, Cashier, Waitress, Movenpick hotel and resort June 8, 2014  Greet the guests and make them comfortable,  Escorted the guest to their allocated table and arrange their sitting  Provide them excellent service. Worked closely with other colleague to ensure that orders were served in an efficient manner- orders were assembled properly in the kitchen and delivered to customers in timely manner.  Verified guest satisfaction  Answer the phone, take reservation and in some cases take-out orders.  Opening and closing the bill  Bidding farewell and inviting them to please come again. Room attendant, Order taker, Yassat Gloria January 26, 2013 – May 26, 2014  Clean assigned area or outlet thoroughly, making the necessary arrangement,replenishing linen and guest supplies in specific area.  To fill out the housekeeping attendant’s reports correctly, showing the room status and time cleaned.  To attend call and take the request of guest.  To update the system of opera regarding the due out, arrival and available room.  To be able to update the Vacant clean and vacant inspected reported by supervisor.
  • 2. Cashier and sales, KM Trading Shopping Center March 10, 2009 – April 3, 2011  Attend to customers inquiries, assist and help them  Marketing Promotion  Replenishing the Items  Product knowledge  Making list of Purchase Order (LPO) and re-ordering of goods  Receiving and checking of items  Communicate very well with the supervisor, store manager purchaser suppliers regarding stock additions, fast and slow moving items, customers preferences,needs,and complaints  Handling cash, ensuring customers bill are correct before issued  Dispatch the purchase items orderly and organized.  Maintain professional and pleasant appearance Educational Summary Diploma in Bachelor ofScience in Business Administration June 1999 – May 2004 National College of Business and Arts Philippines Angono Private High School June 1994 – March 1998 Philippines Core Skills  Maintain a professional appearance with a positive attitude and is adaptable and flexible.  Has a great attention for Detail and works well under pressure in fast-paced environment.  Follows staff conduct policies and time management guidelines.  Able to multi-task for the benefit of quality services.  Able to work efficiently and independently with minimal supervision.  Take pride in a Job well done. CERTIFICATES:  Certificate of HACCP and Runner Up for Employee of the Month  Certificate of Employment YASSAT GLORIA HOTEL AND RESORT  Certificate of Training (HOUSEKEEPINGORDER TAKER) YASSAT GLORIA HOTEL AND RESORT  Certificate of Recognition YASSAT GLORIA HOTEL AND RESORT  Certificate of Employment KM TRADINGSHOPPINGCENTRE  Certificate of Graduation BACHELOR IN SCIENCE OF BUSINESS ADMINISTRATION
  • 3. References Ms. Caselyn Aguinaldo Supervisor Movenpick IBN Batutta Mobile # +971566818494 Email Add: caselynaguinaldo@yahoo.com Mr. Gyndutt Shailendra Kumar Supervisor Movenpick IBN Batutta Mobile # +971566348906 Email Add: gyndutt.16@gmail.com
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